Smokey Mountain Tops : Knoxville, Nashville : Granite, Quartz and Solid Surface Countertops for Kitchen, Bath or Lab Applications

Solid Surface Care and Maintenance

Tessaro USA was created for a lifetime of extraordinary beauty and effortless care. These cleaning procedures should keep our product looking as new as the day they were installed, simply follow the guidelines listed below.

Standard Care
There are three types of countertop finishes: matte/satin, semi-gloss and high-gloss. All of our sinks and bowls have the matte/satin finish. Soapy water or ammonia-base cleaners will remove most dirt and stains from all types of finishes. However, slightly different techniques must be used to remove difficult stains, depending on the finish. Follow the recommendations in the charts below to properly care for your finish type.

COUNTERTOPS	Matte/Satin	Semi-Gloss	High-Gloss
To clean most dirt and stains:	Use soapy water or ammonia-based cleaner.	Use soapy water or ammonia-based cleaner.	Use soapy water or ammonia-based cleaner.
To clean water marks:	Wipe with damp cloth and towel dry.	Wipe with damp cloth and towel dry.	Wipe with damp cloth and towel dry.
To clean difficult stains:	Scrub with warm water using Soft Scrub.	Wipe with Soft Scrub or dilute bleach and a white Scotch-Brite pad.	Follow Semi-Gloss procedure except use a sponge; or use a white polishing compound.
To disinfect:	Occasionally wipe surface with equal parts bleach and water.	Occasionally wipe surface with equal parts bleach and water.	Occasionally wipe surface with equal parts bleach and water.
To maintain:	Rub with Gray Scotch-Brite.	Intensify shine with Windex-like window cleaner.	Wipe with soapy water.

SINKS
To clean:	Same as Matte/Satin tops.
To disinfect :	Same as Matte/Satin tops.
To maintain:	Occasionally clean by filling the sink one-quarter full with a 50/50 water and bleach mixture. Let soak for 15 minutes, then wash sides and bottom as solution drains.

Removing Cuts and Scratches
The beauty of Tessaro USA is not only external it is also internal, this is why our surfaces are completely renewable. To remove minor cuts and scratches yourself, follow the instructions in the chart below.

Matte/Satin

Semi-Gloss

High-Gloss

Sand with 180- or 220-grit fine sandpaper until cut is gone.

Restore finish with an abrasive cleanser and a green-sided sponge.

Sand with 400-grit sandpaper.

Restore finish with an abrasive cleanser and a white Scotch-Brite pad.

Sand with 499-grit sandpaper.**

Wipe the surface and continue with 600-grit sandpaper.**

Buff with white polishing compound and a low-speed (1500-2000 rpm) polisher equipped with a wool pad.**

Finish with a countertop wax.**

**It may be necessary to contact your fabricator.

Preventing Heat Damage
Our solid surfaces withstand heat better than ordinary surface materials. However, hot pans, as well as some heat-generating appliances, like frying pans, electric skillets, or crockpots can damage the surface. To prevent damage, always use a hot pad or a trivet with rubber feet to protect your countertops. Damage from excessive heat-generating appliances will not be covered by Smokey Mountain Tops 10 year warranty.

Preventing Other Damage
In most cases, Tessaro USA can be repaired if accidentally damaged. However, be sure to follow the guidelines here to prevent any permanent damage.

Avoid exposing too strong chemicals, such as paint removers, oven cleaners, etc. If contact does occur, quickly flush the surface with water.
Remove nail polish with a non-acetone-based nail polish remover and flush with water.
Do not cut directly on countertop surface.
Run cold water when pouring boiling water into sinks.